15 Aug
|
equitas small finance bank
|
Maharashtra
15 Aug
equitas small finance bank
Maharashtra
Relationship Building: Act as the primary point of contact for key clients, anticipating their needs and ensuring satisfaction.
Issue Resolution: Handle escalated customer grievances, providing rapid solutions to retain business.
Cross-Selling & Upselling: Identify prospects to introduce existing clients to additional company products or services to drive revenue.
Data Analysis: Track client interactions and purchasing trends to create strategies that improve retention.
Cross-Functional Collaboration: Partner with sales, marketing, and product teams to refine the customer experience based on feedback
📌 Customer Service Officer Retail Maharashtra
🏢 equitas small finance bank
📍 Maharashtra