Job ResponsibilitiesHandle customer enquiries through phone calls, WhatsApp, email and other communication channels.
Understand customer requirements and recommend suitable cleaning services.
Follow up with recent leads, enquiries and existing customers to convert enquiries into confirmed bookings.
Maintain solid and professional relationships with clients.
Coordinate with the operations and cleaning team to ensure smooth service execution.
Schedule customer visits, quotations, bookings and follow-ups.
Prepare and share quotations, proposals and service details with customers.
Maintain accurate records of leads, customer information, bookings, payments and follow-ups.
Follow up on pending quotations and payments professionally.
Handle customer complaints and coordinate with the concerned team to resolve issues.
Maintain regular communication with corporate clients, residential customers and business accounts.
Support the company in generating repeat business and referrals.
Achieve assigned sales, lead conversion and customer relationship targets.
Prepare basic reports using MS Excel and maintain daily activity records.
Represent Neat Space professionally and ensure a high standard of customer service.
Specific Requirements2–3 years of experience in Customer Relationship Management, Sales,



Telecalling, Business Development or a similar role.
Excellent communication skills in English and Hindi. Kannada will be an added advantage.
Good knowledge of MS Word, MS Excel, Email and WhatsApp Business.
Strong follow-up, negotiation and convincing skills.
Ability to handle multiple customers and enquiries simultaneously.
Good telephone etiquette and qualified communication.
Confident, presentable and customer-focused personality.
Ability to work independently as well as coordinate effectively with the operations team.
Basic understanding of quotations, invoices, payments and customer follow-ups is preferred.
Candidates with experience in facility management, cleaning services, real estate, hospitality or related service industries will be preferred.

Ideal CandidateWe are looking for a responsible, confident and target-oriented Customer Relationship Executive who can build long-term customer relationships, manage leads effectively and contribute to the growth of Neat Space Professional Cleaning Service.

Employment Type: Full-Time

Experience: 2–3 Years

Salary: ₹25,000 – ₹30,000 per month

Location: Bengaluru

Joining: Immediate / Short Notice Preferred

📌 Client Relationship Executive Bengaluru
🏢 Neat Space
📍 Bengaluru