Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Ab Initio
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.




Collaborate with cross-functional teams to ensure timely resolution of system issues.
Document findings and solutions to enhance knowledge sharing within the team.
Assist in the continuous improvement of support processes and tools.
Provide guidance and support to junior team members to foster their development.

Skilled & Technical Skills:
Must To Have Skills: Proficiency in Ab Initio.
Strong problem-solving skills with the ability to analyze complex system issues.
Experience in monitoring and troubleshooting enterprise-level software applications.
Familiarity with system performance tuning and optimization techniques.
Ability to work effectively in a fast-paced, dynamic environment.
Excellent communication skills to interact with technical and non-technical stakeholders.

Additional Information:
The candidate should have minimum 3 years of experience in Ab Initio.
This position is based at our HDC3B - SEZ office.
A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer Hyderabad (India)
🏢 Accenture
📍 India