Job Title: Customer Support (US Shift)
Company: M/s Shivaay

Job Description:
M/s Shivaay is seeking a proactive and responsible Customer Support Manager to handle customer interactions during the US shift. The candidate should be capable of managing client queries efficiently while ensuring a high level of customer satisfaction.

Shift Timing:
US Shift (Night Shift)

Key Responsibilities:
Handle customer queries via chat, email, and calls
Provide prompt and effective solutions to customer issues
Maintain professional communication with clients
Understand customer requirements and ensure proper resolution
Keep records of interactions and follow up when necessary
Ensure a smooth and positive customer experience

Requirements:
Valuable communication skills in English (written and verbal)
Solid problem-solving and customer handling skills
Basic knowledge of customer support processes




Ability to understand and resolve customer concerns
Freshers can apply

Preferred Skills:
Patience and a positive attitude
Ability to work under pressure
Positive time management and multitasking skills
Willingness to work in US shift hours

Location: Zirakpur
Note: Candidates should be comfortable working in US shift timings.

If you want, I can also create a shorter version for job posting sites or a catchy hiring ad for Instagram/WhatsApp.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):
Apply only if you are willing to work from the office during night shifts. Type "yes" if you accept.
In how many days will you able to join if we select you?

Work Location: In person

📌 Customer Support Representative Zirakpur (India)
🏢 7xGrowth
📍 India