CPHR Services Pvt. Ltd. is hiring for a leading Engineering & Machine Tools organization.

Job Title : Service Engineer

Experience : 2–5 Years

Qualification : Diploma / B.E./B.Tech in Mechanical or Electrical Engineering

Job Location : Pune , India – Frequent Travel Required

Job Summary

We are looking for a Service Engineer responsible for machine installation, commissioning, breakdown troubleshooting, preventive maintenance, and after-sales technical support for CNC and machine tools.

Key Responsibilities
Handle customer breakdown and service calls.
Install, commission, trial, and demonstrate machines.
Provide operator training and technical support.
Diagnose and resolve mechanical, electrical, hydraulic, and machine-related faults.
Perform preventive and breakdown maintenance.
Provide online/remote technical support.
Coordinate with spares and parts teams.
Support AMC execution and renewal activities.
Maintain CRM/service records and submit service reports.
Handle customer escalations and ensure timely resolution.




Collect customer feedback and maintain customer satisfaction.
Support spares and AMC sales prospects.
Coordinate with Sales, Technical, Spares, and Customer Support teams.

Required Skills
Experience with CNC / EDM / ZNC EDM / Wire EDM machines preferred.
Robust troubleshooting and fault-diagnosis skills.
Knowledge of machine drawings, electrical wiring, and hydraulics.
Experience in machine installation and commissioning.
Positive customer handling and communication skills.
Basic knowledge of MS Office and CRM tools.
Willingness to travel extensively across India.

Candidate Profile
Diploma / B.E./B.Tech in Mechanical or Electrical Engineering.
2–5 years of experience in machine tools, CNC, EDM, or industrial service.
Candidates with hands-on field-service experience in CNC/EDM/machine tools will be preferred.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Field Service Engineer Pune
🏢 CP HR Services
📍 Pune