Roles and Responsibilities:-
Resolve queries of Teachers to validate their data as part of our Specimen programme.
Possessing excellent product knowledge to enhance customer support.
Provide accurate, valid, and complete information by using the right methods/tools.
Keep records of customer interactions, process customer accounts and file documents.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Skills Needed:-
At Least 1+ year of telecalling, and customer support experience.
Solid never give up and positive attitude.
Very Positive in English Speaking.
Valuable technical skills (should know how to use excel, CRM tools etc).
Job Type: Full time
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
Provident Fund
Work Location: In person
📌 Customer Support Dayalbagh
🏢 Educart(Agrawal Group of Publications)
📍 DayalBagh
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.