Service Manager Colvale

Service Manager Colvale

15 Aug
|
Sharayu Toyota, Colvale North Goa
|
Colvale

15 Aug

Sharayu Toyota, Colvale North Goa

Colvale

Key Responsibilities
Team Leadership: Hire, train, schedule, and evaluate the performance of service advisors, technicians, and support staff.
Customer Relations: Address and resolve escalated customer complaints, ensuring high Customer Satisfaction Index (CSI) scores and repeat business.
Operational Efficiency: Manage the flow of vehicles in the workshop, ensuring repairs are completed promptly and accurately.

Qualifications & Requirements
Experience: Typically 5–8 years of experience in automotive repair, combined with previous supervisory or customer service roles.
Technical Knowledge: A solid understanding of automotive diagnostics, repair processes, and service management software.
Skills: Excellent leadership, problem-solving, and communication skills are essential to manage team dynamics and handle client interactions effectively.
Education: Degree/Diploma in Automobile

Pay: ₹30,000.00 - ₹40,000.00 per month

Advantages:
Internet reimbursement
Provident Fund

Work Location: In person

📌 Service Manager Colvale
🏢 Sharayu Toyota, Colvale North Goa
📍 Colvale

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