We are looking for a compassionate and patient-focused Counsellor , The role involves guiding patients and their families through diagnosis, treatment options (such as cataract, LASIK, or other eye surgeries), addressing concerns, and ensuring a smooth patient experience from consultation.

Pre-Counselling Responsibilities (Before Treatment/Surgery):
Interact with patients after doctor consultation to explain diagnosis and recommended treatment
Educate patients about procedures such as cataract surgery, LASIK, glaucoma treatment, etc.
Guide patients in selecting appropriate treatment packages/lenses (if applicable)
Provide cost estimates and explain billing/insurance processes
Counsel patients for surgery acceptance and conversion
Coordinate with doctors and front office for scheduling procedures
Ensure completion of pre-operative documentation and consent forms




Build trust and rapport with patients and their families

Post-Counselling Responsibilities (After Treatment/Surgery):
Explain post-operative care instructions (medications, precautions, follow-ups)
Educate patients about recovery timelines and expected outcomes
Handle patient queries and concerns after surgery
Handle feedback and improve patient experience

Qualifications:
Graduation - Any Stream
Experience : 1–3 years of experience in Eye hospital

Job Types: Full time, Permanent

Pay: From ₹30,000.00 per month

Perks:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Counsellor Dombivli
🏢 LAXMI EYE INSTITUTE
📍 Dombivli