Must have the Knowledge of Ingenium Application.

Job Summary

We are looking for an Application Support Engineer with 4–5 years of experience in production/application support and strong hands-on knowledge of Ingenium. The candidate should have valuable troubleshooting, SQL, and incident-management skills.

Key Responsibilities
Provide L2/L3 production support and resolve incidents within SLA.
Troubleshoot Ingenium application issues, including application functionality, configuration, batch processing, and integrations.
Monitor application health, batch jobs, interfaces, and scheduled processes.
Analyze logs and perform root-cause analysis for production issues.
Work with development, QA, infrastructure, and business teams to resolve issues.
Support deployments, releases, and post-production validation.




Identify recurring issues and implement permanent solutions.
Maintain technical documentation and support procedures.

Required Skills
4–5 years of Application/Production Support experience.
Mandatory hands-on experience with Ingenium application.
Valuable knowledge of Ingenium modules, batch processes, configuration, and troubleshooting.
Robust SQL and database troubleshooting skills.
Experience with application logs, monitoring, and integrations.
Knowledge of Incident, Problem, and Change Management.
Good communication and analytical skills.
Insurance/Life Insurance domain experience is an added advantage.

Pay: Up to ₹500,000.00 per year

Work Location: In person

📌 Application Support Engineer Vidyavihar
🏢 ComUnus Technologies
📍 Vidyavihar