Manage the day-to-day operations of the front office.
Supervise and coordinate the front desk, reception, and reservation team.
Handle guest check-ins and check-outs efficiently.
Ensure excellent guest service and customer satisfaction.
Handle guest complaints and resolve issues professionally.
Manage room reservations, cancellations, and availability.
Monitor room occupancy and coordinate with the Housekeeping Department.
Prepare staff schedules and manage attendance.
Train, guide, and motivate front office staff.
Handle cash, billing, payments, and daily financial reports.
Maintain accurate guest records and ensure proper documentation.
Coordinate with Housekeeping, F&B;, Maintenance, and Security departments.
Ensure hotel policies, SOPs, and service standards are followed.
Prepare daily front office reports such as occupancy and revenue reports.
Assist management in improving guest experience and hotel revenue.

Pay: ₹18,000.00 - ₹20,000.00 per month

Advantages:
Versatile schedule
Food provided

Work Location: In person

📌 Front Office Manager Haridwar
🏢 The Novello globe hotels & resorts
📍 Haridwar