Job Summary

The Customer Experience Executive supports customer coordination activities across multiple service lines by ensuring timely communication, accurate documentation, and effective follow-ups across departments.

Key Responsibilities
Handle customer queries across various service domains
Sharing Quotation in 24 hours
Assist in capturing requirements and preparing quotations
Coordinate with respective departments for updates
Track sample and service status across workflows
Maintain records across different service categories
Ensure adherence to communication timelines
Escalate delays or issues appropriately

Eligibility Criteria
Bachelor’s degree in Science, Environmental Studies, Commerce, or any related field
Freshers or candidates with up to 1 year of experience can apply
Basic computer knowledge (MS Office, emails, etc.)

Required Skills
Basic understanding of technical services
Positive communication
Attention to detail

Job Types: Full time, Permanent, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Customer Experience Executive Thane
🏢 Envirocare lab
📍 Thane