Key Responsibilities:
Handle front desk, incoming calls, visitors, and general enquiries professionally.
Manage customer calls, queries, follow-ups, and maintain good customer relationships.
Maintain customer records and update CRM/Excel data regularly.
Coordinate with Sales, Accounts, Dispatch, and other departments for customer requirements.
Prepare basic CRM/MIS reports and follow up on pending queries/orders.
Manage emails, correspondence, and routine administrative tasks.
Ensure a qualified and welcoming reception area.

Requirements:
Good communication and interpersonal skills.
Basic knowledge of MS Excel, MS Office, and CRM software.
Presentable, polite, and customer-oriented personality.
Valuable coordination and follow-up skills.
Prior experience in Reception, Front Office, CRM, or Administration will be preferred.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Health insurance
Provident Fund

Ability to commute/relocate:
Ashok Vihar H.O, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Current salary?
Expected Salary ?

Experience:
CRM Executive: 2 years (Required)

Work Location: In person

📌 Receptionist Cum Crm Executive Delhi (India)
🏢 Medglobe Therapeutics
📍 India