15 Aug
|
mariagroup
|
Kochi
Customer Cum Tele-calling Executive
Maria Group – Thrippunithura, Ernakulam
Job Summary
Maria Group is looking for enthusiastic and customer-focused Customer Cum Tele-calling Executives to join our team. Freshers and experienced candidates are welcome to apply. The ideal candidate should have valuable communication skills and be able to handle customer interactions professionally.
Key Responsibilities
Handle inbound and outbound customer calls.
Respond to customer enquiries and provide accurate product/service information.
Resolve customer queries, complaints, and service-related issues professionally.
Maintain and update customer records and call logs.
Follow up with customers regarding enquiries and service requests.
Coordinate with internal departments to ensure timely customer support.
Achieve daily and weekly calling targets while maintaining service quality.
Build and maintain positive customer relationships.
Eligibility
Qualification:
Plus Two or Any Degree
Experience: Freshers are welcome. Candidates with 1–2 years of experience in customer service or telecalling are preferred.
Age: Below 35 years
Gender: Male/Female
Salary & Benefits
Salary: ₹12,500 – ₹15,000 per month (Based on performance)
Overtime available
Growth opportunities opportunities
Friendly and supportive work setting
Job Details
Job Type: Full-time
Work Location: Thrippunithura, Ernakulam
Key Skills
Customer Support
Telecalling
Customer Relationship Management (CRM)
Query Resolution
Data Entry
Communication Skills
MS Office (Basic Knowledge)
Teamwork
Apply today and become a part of the Maria Group team!
Pay: ₹12,500.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Tele Calling Kochi
🏢 mariagroup
📍 Kochi