CCAN Solution is a trusted provider of certificate attestation, transcript, WES, ECA, PCC, and international documentation services. We are looking for a creative and detail-oriented Content Writer to join our marketing team and create engaging content that strengthens our online presence and connects with our audience.

Job Summary

The Documentation Controller will be responsible for managing, organizing, tracking, and maintaining client documents throughout the transcript, verification, attestation, and credential assessment process. The role requires accuracy, proper record keeping, timely follow-up, and coordination with clients, universities, internal teams, and external agencies.

Key Responsibilities
Receive and verify client documents for completeness and accuracy.
Organize and maintain physical and digital documentation.
Create and update document records in the company system.
Coordinate with universities and educational institutions for document processing.
Follow up with clients for missing or additional documents.
Coordinate with internal teams to ensure timely completion of client requests.
Maintain proper records of submitted, received, dispatched, and pending documents.




Prepare documents according to university and credential assessment requirements.
Handle confidential client information securely.
Update clients and concerned teams regarding document status.
Maintain proper filing and documentation standards.

Required Skills
Good knowledge of MS Office, especially Excel and Word.
Solid organizational and documentation skills.
Good communication and follow-up skills.
Attention to detail and accuracy.
Ability to manage multiple client files simultaneously.
Positive email drafting and professional communication skills.

Qualification & Experience
Qualification: Any Bachelor's Degree.
Experience: 0–2 years in documentation, back-office operations, administration, or a similar role.
Freshers with positive communication and organizational skills may also apply.

Key Performance Areas
Accuracy of documentation
Timely processing of client files
Proper document tracking and record maintenance
Effective university/client follow-up
Timely closure of pending cases
Data confidentiality and document security

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Documentation Controller Thiruvananthapuram
🏢 CCAN SOLUTION
📍 Thiruvananthapuram