Role Purpose:To lead floor operations and ensure excellent guest service throughout every shift.
Key Responsibilities:• Lead Guest Experience Executives and Runners• Manage service flow• Handle guest concerns• Coordinate with kitchen• Ensure SOP compliance
KPIs• Order Accuracy• Service Quality• Guest Feedback• Team Coordination
Qualifications
2+ years' supervisory experience in restaurants/hotels (QSR or South Indian cuisine preferred).
Solid leadership to guide and motivate service staff.
Excellent communication and guest relationship skills.
Knowledge of POS, billing, food safety, and hygiene.
Calm, detail-oriented, and dependable under pressure.
Pay: Up to ₹25,000.00 per month
Perks:
Paid sick time
Paid time off
Provident Fund