Job Responsibilities
Handle customer inquiries and complaints through calls, emails, chat, and in-person interactions.
Provide accurate information about products, services, and company policies.
Resolve customer issues promptly and escalate complex cases when required.
Maintain customer records and update data in the system.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Follow up with customers to ensure satisfaction and service quality.

Requirements
Graduate in any discipline.
Positive communication and customer-handling skills.
Basic computer knowledge and MS Office proficiency.
1–2 years of customer service experience preferred.
Positive attitude and problem-solving ability.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:
Health insurance
Provident Fund

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
total work: 1 year (Required)
Customer service: 1 year (Preferred)

Language:
English (Required)
Hindi (Required)

Work Location: In person

📌 Customer Service Representative Bandra West (India)
🏢 ANMOL JEWELLERS
📍 India