We are looking for a proactive and customer-focused Customer Relationship Executive to manage client interactions, build robust relationships, and ensure high levels of customer satisfaction. The role involves handling inquiries, resolving issues, and supporting retention and growth of customers.

Key Responsibilities:
Serve as the primary point of contact for customers
Handle inbound and outbound customer communication via calls, emails, and chat
Understand customer needs and provide appropriate solutions or information
Maintain accurate records of customer interactions in CRM systems
Follow up with customers to ensure satisfaction and service quality
Coordinate with internal teams (sales, support, operations) for issue resolution




Identify opportunities for upselling and cross-selling where applicable
Maintain solid long-term relationships with clients

Required Skills & Qualifications:
Bachelor’s degree in any discipline (preferred)
Strong communication skills (verbal and written)
Positive interpersonal and relationship-building skills
Problem-solving and conflict resolution ability
Basic knowledge of MS Office / CRM tools
Customer-oriented mindset
Ability to work under pressure and multitask

Pay: ₹17,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Makarba
🏢 Rigzen services private
📍 Makarba