Role & responsibilities
Lead the end-to-end technical operations for Cable TV and Broadband services across the circle.
Ensure high network uptime and service availability.
Monitor network performance and implement measures to improve service quality.
Oversee preventive and corrective maintenance of HFC and FTTH networks.
Manage Headend, Hub, Optical Network, CMTS, OLTs, ONUs, GPON, and related infrastructure.
Ensure smooth operation of Digital TV, HITS, and Broadband services.

Network Planning & Expansion
Plan and execute network expansion projects within timelines and budgets.
Coordinate fiber rollout, node segmentation, capacity planning, and infrastructure upgrades.
Optimize network performance and bandwidth utilization.
Implement recent technologies to improve operational efficiency.

Team Management
Lead and mentor Technical Managers, Area Engineers, Field Engineers, and Technicians.
Allocate responsibilities and monitor team performance.




Conduct regular technical reviews and training sessions.
Build a high-performance technical team with solid safety and quality practices.

Service Assurance
Ensure prompt resolution of network outages and customer escalations.
Monitor SLA compliance for fault resolution and service restoration.
Coordinate with Customer Service and Operations teams to improve customer experience.
Drive continuous improvement in first-time resolution and service quality.

Preferred candidate profile
15 to 20 years of experience in Cable TV, Broadband, ISP, or Telecommunications.
Minimum 5 years in a leadership role managing circle or regional technical operations.
Experience in HFC, FTTH, Digital Cable TV, HITS, and Broadband service delivery.
Proven track record in network expansion, technical team management, and service quality improvement.

📌 Circle Technical Head Vijayawada (India)
🏢 GTPL Hathway
📍 India