Experience/ Qualifications
Minimum of 3 to 6 years of total experience.
Mandatory experience of 1 year in performing Quality Assurance (QA) activities.
Proven expertise in the following process areas:
Quality Assurance Process
Internal Audits
IT Service Management
Process & Business Excellence
Valuable to have technical skills and hands-on experience on two or more of the following standards will be preferred.
ITIL
CSQA
ISO 9001/ 27001
CMMI Level 3
Understanding of existing QA best practices and suggesting the improvements.
Ability to analyze data trends and generate process improvement strategies.
Design and implement automated workflows to improve efficiency compliance tracking.
Understanding of the basic Project Management activities.
Understanding of Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC).
Proficiency with MS-Office (Word, Excel, Power point)
Excellent written and verbal communication skills in English, high integrity, robust work ethics.
Primary Skills & Responsibilities
Understanding and conducting the Internal Audits for the Project.
Assisting Project Managers in resolving the Audit Observations and the Non-Compliance.
Documenting and Analysing the Audit Observations.
Using AI tools for the analysis of Quality & Project Audits.
Facilitate the Analysis and Implementation of CMMI Best Practices in Organization.
Verify the Process compliance and identify the deviations.
Engage and Assisting Project Teams in maintaining the standard practices.
Track & Monitor the Key Metrics at Organization Level.
Creating Metrics Dashboard for presenting it to higher management.
Drive efforts towards implementing recent & existing standardized Process.
Provide support to project teams on systems, policies, procedures, and core processes
Proficiency in Excel, Word and PPT
Process Improvements