CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutionsEducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: Should be ready to work in adaptable shifts - Rotating throughout Day/Night and 6 days workingAdherence to company policies, rules and regulationsTo follow quality processes thoroughly using checklist standardsResponsible for complying with all QMS and ISMS Policies and proceduresDesirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry works
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Domestic Voice Regional Language Team Member Bps Chennai (India)
🏢 Hexaware Technologies
📍 India
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