Job Summary

Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system.

Purpose of the role

This role is responsible for managing end-to-end logistics operations after booking, including shipment handling, documentation, system updates, and booking support. It involves working closely with Customer Service and FinOps teams to ensure smooth supply chain execution, handle queries, and resolve issues. The person is expected to proactively manage exceptions, maintain accurate data, and ensure a seamless customer experience throughout the shipment lifecycle.

You will be Responsible for:
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📌 Lead Logistics Customer Experience & Operations Specialist Mumbai
🏢 APM Terminals
📍 Mumbai