15 Aug
|
Cult.fit
|
Guwahati
About the Role
The Centre Manager is the face of a Cultfit centre responsible for member experience, sales performance, and operational excellence. The role demands robust ownership, customer centricity, and passion for an energetic, service-driven fitness setting.
Key Responsibilities
Sales & Business Growth
Own monthly targets for memberships, renewals, and upsells
Drive walk-in/trial conversions through effective consultations
Manage membership conversions with clean, timely documentation via the portal
Centre Operations
Ensure smooth daily operations using prescribed checklist tools
Oversee class schedules, trainer punctuality, and session readiness
Conduct daily facility audits for cleanliness, safety, and brand standards
Manage inventory (first-aid, water, etc.) and timely restocking
Address operational gaps in attendance, bookings, equipment, or facility
Member Experience & Engagement
Build rapport with members for a welcoming, community-driven setting
Resolve escalations; ensure smooth before/during/after-class experience
Capture member/trainer feedback for continuous improvement
Represent Cultfit's service quality as the centre's primary face
Success Looks Like
Meeting/exceeding sales & conversion targets
Smooth, compliant, high-performing centre
High member satisfaction, retention & NPS
Strong ambience, audit scores & operational excellence
Please note: This position requires relocation to Bangalore. If you're open to moving for a great career opportunity with growth and stability, we'd love to connect.
📌 Associate Center Manager Guwahati
🏢 Cult.fit
📍 Guwahati