NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

This is an exciting opportunity to join the Outpatients infectious diseases service as a Health Care Support Worker.

The Brownlee

Outpatient service provides scheduled care to those patients referred to the service from GPs, inpatient care environments and other departments within GGC. There is provision of care for general infectious diseases patients and also those living with a long term disease, for example HIV and/or another blood borne virus. Travel services are carried out within the department and encompass both pre and post travel, the registered nurses and Travel specialists and carry out vaccinations and give post vaccination advice when necessary to the patient.

An OPD HCSW is someone who has the capability to learn and take forward knowledge and experience. Whilst in post the staff member will be able to take advantage of the knowledge that the large OPD multidisciplinary team can offer.

Applicants must have previous experience and be competent in venepuncture and cannulation. Evidence of training and competency in blood collection and cannulation is required.

As a member of the Outpatients team they are responsible for ensuring a high standard of care to patients with complex, long term and short term infection treatment supported by the registered nurses within the team.

The HCSW carries supported responsibility for the assessment of care needs including diagnostic observations such as BP, Pulse, weight, waist measurements and height, the development, implementation and evaluation of care and the setting of standards. The HCSW will assist in pre clinic preparation for OPD nurse led clinics.

Part of the HCSW role is to ensure that ordering of stock and management of the same is undertaken regularly and also to maintain the suitability of the department for service provision. Adhering to cleaning schedules and be aware of infection control policy and protocols is essential.

All Statutory / Mandatory LearnPro training modules must be compliant and include educational modules relevant to this specialty.

This post requires membership of Disclosure Scotland's PVG Scheme.

PLEASE READ AND SAVE THE CANDIDATE APPLICATION PACK BEFORE SUBMITTING AN APPLICATION

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

- Location based in Gartnavel General Hospital, Brownlee Outpatients Department
- Permanent Contract




- Full-time position (36 hours per week)
- Shift pattern for this post are 09:00 - 17:30, Monday to Friday, Shifts consist of four 8 hour shifts and a shorter day to make the working week up to 36 hours, this short day is not a set day but taken when service provision allows.

Key Responsibilities

- You are able to competently perform the necessary technical/physical aspects of care for this defined patient group to carry out venepuncture and phlebotomy skills.
- You must have the ability to work independently when required and possess a high level of interpersonal and confident communication skills to support this specific client group, whilst upholding confidentiality at all times.
- You will work within the team to assess individual patients when they attend scheduled and unscheduled appointments.
- You will participate in service development in conjunction with the Team lead along with other team members to assist in maintaining service objectives to meet the changing demands of delivering specialised care to patients with long term disease, those with general Infectious Diseases infection and the provision of both pre and post travel services.
- You will be expected to contribute professionally within the large multidisciplinary groups which may cross traditional or service boundaries and possess a competent level of ITC skills including e- forms, Trakcare and portal.
- Please refer to the further details.

Knowledge, training, qualifications and/or experience required to do the job:

- Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.
- SVQ 3 qualification or equivalent knowledge gained in a relevant area through experience, on the job training and short courses.
- Understands and complies with HCSW mandatory induction standards and code of conduct.
- Completion and maintenance of statutory & mandatory learning activities.
- Awareness, understanding and compliance of policies and practices e.g.

Escort

Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided)

- Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalate any concerns to a registered nurse.
- Completion of in house training programme as required. Continues to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.





- Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
- Effective written and verbal communication, literacy, numeracy and IT skills.
- A demonstration of caring and compassionate attributes.
- Ability to work as part of the multidisciplinary team

What We Offer We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies

Interested? If you would like to find out more, we would love to hear from you. For An Informal Discussion, Please Contact

GILLIAN MULHOLLAND, Senior Charge Nurse, On 0141 211 1076 or email [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool. NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Adaptable working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

📌 Senior Health Care Support Worker - Brownlee Out Patients (Chandigarh)
🏢 NHS Scotland
📍 Chandigarh