We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.
Key responsibilities include:
Ticket Booking and Issuance: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.
Customer Service: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.
Problem Resolution: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.
Coordination with Airlines: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.
Record Keeping: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.
Required skills and expectations include:
Communication Skills:



Explicit and friendly communication with customers is essential, along with proficiency in English and Hindi.
Organizational Skills: Ability to manage multiple tasks efficiently, keeping accurate records and information.
Technical Proficiency: Basic knowledge of computer systems, especially ticketing software, is preferred.
Attention to Detail: Ensure accuracy in ticketing and customer information to avoid errors.
Team Player: Willingness to collaborate with team members to achieve common goals and enhance customer service.
This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a rapid-paced setting.
Experience

0 - 5 Years
No. of Openings

389
Education

12th Pass
Role

Airport Ticketing Executive
Industry Type

Hotel / Travel / Airline / Hospitality
Gender

[ Male / Female ]
Age Limit

18 - 40 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office

📌 Hiring Fresher / Air Ticketing Executive / 12th Pass Raipur
🏢 Bhartiya Airways
📍 Raipur