Job DescriptionClient Success Manager – Finance Shared Services Location : Mumba iLevel : General Manage rExperience : 10–15 Year sCTC : Up to ₹50 LP A Employment Typ e: Full-ti meReporting T o: Senior Leadership – Service Delivery / Finance Shared Servic esRole Overvi ewWe are looking for an experience d Client Success Manag er to serve as the key interface between ou r Finance Shared Services organization and client finance leadersh i p.Positioned at th e General Manager lev el, this role will be responsible for ensuring exceptional client experience and service delivery across Finance & Accounting operations. The incumbent will act as a n embedded finance partn er, working closely with senior client stakeholders to ensure delivery consistently meets or exceeds agreed SLAs, KPIs, and business expectation s.The ideal candidate will combine stron g Finance & Accounting operations expertise, client relationship management, commercial acumen, and service delivery leadersh i p.Key Responsibiliti es1.



Client Success & Relationship Manageme ntAct as th e single point of accountability for client succe ss across Finance Shared Services engagement s.Build and maintain trusted relationships with senior stakeholders includin g CFOs, Finance Controllers, Shared Services Heads, and Business Leade r s.Understand client business priorities and translate them into effective service delivery strategie s.Serve as the primary organizational representative at the client site, ensuring a high level of professionalism and stakeholder engagemen t.2. Finance & Accounting Service Delive ryOwn end-to-end Finance & Accounting service delivery across multiple process towers and Centers of Excellenc e.Oversee processes includin g:P2P – Procure to P ayO2C – Order to Ca shR2R – Record to Repo rtTaxati onEnsure delivery performance is aligned with contractual commitments, client expectations, and operational standard s.Partner with internal delivery teams to address performance gaps and drive co

📌 Customer Success Manager (Mumbai)
🏢 UNISON INTERNATIONAL CONSULTING ( The Recruitment
📍 Mumbai