15 Aug
|
Matrimony.com
|
India
15 Aug
Matrimony.com
India
Key Responsibilities:
Understand customer requirements accurately to provide personalized matchmaking solutions.
Search, screen, shortlist, and establish contact with potential matches for members.
Initiate meetings between members and create success stories.
Maintain and manage a portfolio of customers with regular and robust follow-ups.
Drive revenue generation through current member acquisition and renewal/retention of existing members.
Monitor and manage service matrix and quality scores to ensure high standards.
Maintain and submit weekly and monthly reports on customer interactions, follow-ups, and performance metrics.
📌 Relationship Manager Bhubaneswar (India)
🏢 Matrimony.com
📍 India