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Has supervisory responsibility for Operations team, including ensuring the team is performing and accomplishing the defined objectives and goals, meeting or exceeding established SLAs, and provide direction and coaching where necessary.
Client stakeholder relationship management (procurement, HR, Talent Acquisition).
Assure account processes and procedures adherence, as well as full adoption of AGS Way best practices.
Assess areas of prospect for process improvement and work with the Program Director to implement change where needed.
Lead projects defined by Program Manager to ensure timely completion and effective results.
Deep working and demonstrable knowledge of procurement, sourcing or contingent workforce




Detailed experience and knowledge of the strategic sourcing process lifecycle
Maintain, influence and develop relationships with leadership and Executives
Leading procurement projects including negotiation of contracts & commercial terms consistent with maximizing business value
Manage customer s expectations through timely feedback and proactive communication
Identify risk situations and coordinate solutions with management
Responsible for using independent judgment and making decisions that require a excellent degree of creative, analytical, and problem solving ability

📌 Program Lead Bengaluru
🏢 ALLEGIS SERVICES (INDIA) PRIVATE LIMITED (RPO)
📍 Bengaluru