Key Responsibilities:
Work closely with Recruitment Program Specialists to deliver top-notch service to the client
Responsible for back-end operational/administrative support tasks, such as updates to the hiring manager, cost centre, end date, customer-defined fields, etc within the vendor management system.
Enter current contractor profiles (contact information) and details of assignment into VMS (example: Beeline, IQN etc. )
Assist Recruitment Program Specialists with the extension of contract assignments
Conduct recent hire orientation for contractors
Liaise with managers, vendors, and security department to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of the assignment
Ensure all work orders are closed in the VMS system when notified of an end of the assignment
Ensure the security department is notified of the end of assignments
Assist in collection of contractor hours and approval of time by hiring managers
Constant interaction via email, VOP, and phone with hiring managers, supplier partners (recruitment agencies), contract personnel, and other partners
Constant interaction with supplier partners (recruitment agencies) to ensure recent hire paperwork is completed in a timely manner so the contractor can start the assignment on time.
Log all client and supplier inquiries into Salesforce. com or equivalent tool/MIS
Assist in running and reviewing standard program reporting as requested
Provide general program, operational, and system user support
Ensure compliance with client's policies, guidelines, and processes
Monitor data integrity and act as a team player to all peers.