Provide support on integration, maintenance, application upgrades, firmware updates, of access control system and video management system.
Support the Genetec Migrations and Recent Implementation
Assist with the procurement on identifying vendors for projects, filing requisitions and reviewing quotes
Partner with BISO, Facilities, and IT on security design, planning and implementation of CCTV & ACS
Attend project meetings pertaining to security integration
Create programming Matrix and pass to L1
Engage IT to create AD groups, add users to groups, install Genetec software on custodian devices, obtain switch ports, and IP addresses
Partner with Server team on Streamvault installation, server patching, etc
Partner with DBA team on SQL needs
Partner with GNS for CCTV switch installs, troubleshooting, etc.
Train local badge custodian on software usage
Run import tool to link credentials to cardholders
Quality check programming from L1
Support vendor on days / nights of installation
Monitor for problems with badge custodian the morning after a migration / installs
Provide Support (troubleshoot, repair, engage vendors, etc)
L1 Escalation Point

Minimum




At least have Physical security role leading physical security programs and/or IT experience either in a call center setting or in a different industry
A history of success in a global security role with a demonstrable impact on international operations.
Deep understanding of global security concerns and the ability to navigate diverse regulatory settings.
Exceptional ability to communicate effectively with a global team and a multinational clientele.
Leadership experience in a multicultural and international context.
Proficiency with technology and systems used in global security monitoring and incident management.
Robust global strategic thinking, with an aptitude for analyzing international security trends and translating them into action.
Fluency in English; proficiency in additional languages is highly advantageous
Demonstrates understanding of how security supports Foundever' s strategy
Call Center Experience of at least 10 months

Education: (if beyond High School or equivalent):
Graduate
College
Vocational School
Undergraduate
High School graduate with IT experience
High School graduate with Security experience

This is a highly visible position requiring direct interaction with vendors, stakeholders, and internal leadership.

📌 Sr Analyst It Security Secunderabad (India)
🏢 Foundever
📍 India