Preferred candidate profile:
Immediate Joiners preferred
Bachelor's degree
Proven experience in training with over 1+ years of experience as a Trainer on paper is an added advantage.
Minimum of 3 years of experience in RCM with mandatory Hospital Billing experience
Experience with the development of training materials including presentations, user manuals, and assessments.
Classroom management skills
Solid analytical and technical skills
Exceptional organizational abilities
Excellent interpersonal and communication skills.
Visionary mindset with the ability to identify and implement innovative training solutions.
Ability to thrive in a fast-paced and energetic work setting.
Familiarity with learning management systems and digital training platforms (ex: Articulate 360 applications) is a plus

Role & responsibilities:
Conducting multiple trainings for new hires and managed nesting along with certification process
Maintain the training effectiveness above the required threshold by holding strong governance process in training




Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly
Identify gaps between internal process and customers expectations to help business produce the desired outcome
Create content / training material for effective training
Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees
Liaison with QA to calibrate process knowledge
Conduct workshops for project team members on recent update and US healthcare industry trends
Perform user acceptance testing for any new process rollouts / automation in the program
Provides refresher training for bottom quartile
Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately
Periodic knowledge calibration with client

📌 Trainer Rcm Ar Chennai
🏢 First Source
📍 Chennai