Key Responsibilities:
Monitor and maintain branch infrastructure uptime.
Provide dialer support for outbound, inbound, PRI, and GSM systems.
Configure and support firewalls to ensure secure network operations.
Manage IT assets, including allocation, tracking, and troubleshooting of desktops, laptops, and tablets.
Provide network support and administration, including LAN, WAN, wireless, routers, and switches.
Maintain internal IT infrastructure requirements including servers, printers, phones, and security updates.
Administer and support servers on Windows and Linux platforms.
Perform application testing and monitor performance to ensure smooth operations.
Handle business escalations and resolve IT-related issues promptly.
Manage branch incidents and perform root cause analysis.
Raise service requests and coordinate with service providers for outages and follow-ups.
Provide remote support for retail IT infrastructure and ensure timely resolution of issues

📌 System Administrator Chennai
🏢 Matrimony.com
📍 Chennai