Key Responsibilities:
Make outbound calls and follow up on assigned leads regularly.
Understand customer requirements and build trust by suggesting the right product.
Sell membership packages over the phone and achieve sales targets and quality parameters.
Explain product features, usage, and perks to customers.
Encourage customers to upgrade or renew their matrimony packages.
Address customer issues or grievances and ensure a satisfactory customer experience.
Capture insights from customer interactions and share with internal teams.
Adhere strictly to process requirements and company guidelines.
📌 Telesales & Service Associate Kolkata
🏢 Matrimony.com
📍 Kolkata
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