We are hiring a customer service manager. We need a bright & positive person who can assist with HR work, managing customer calls & servicing team.
Main Role & Responsibilities
Calling customers to get feedback on products.
Calling & finding distributors
Managing other operational work
Note: This is not a sales job.
IMPORTANT: CANDIDATES WHO ARE POSITIVE AT SPOKEN ENGLISH SHOULD APPLY.
Detailed Job Description
Contact potential or existing customers to inform them about a product, listening to their feedback.
Answer questions about products or the company if asked by customers.
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Go the “extra mile” and contact distributors
Keep records of calls and sales and note practical information
Job Type: Full-time
Salary: ₹30,000.00 - ₹45,000.00 per month (depending upon experience)
Ability to commute/relocate: Our Office is located at VIP Road in Zirakpur
Zirakpur, Punjab: Reliably commute or plan to relocate before starting work (Required) - Candidates with strong communication skills from Chandigarh, Haryana, Himachal & Punjab are welcome.
Education:
Master's (Preferred)
Experience:
Minimum 3 years experience in customer service (online process)
Freshers - Please do not apply
Job Type: Full-time
Benefits:
Cell phone reimbursement
Paid sick time
Ability to commute/relocate:
Zirakpur: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Customer service: 3 years (Required)
Job Types: Full time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required)