Job Description for Branch Manager
Ownership all branch activities and objectives
Supervision of branch, ensure achievement of overall branch targets by generating business along with cross-selling and up-selling.
Responsible for managing branch profitability, quality sourcing
Team Management & Productivity
Responsible for Team Hiring, training,
Employee retention and grievance handling
Key customer relationship management and monitoring of all customer programs
Ensuring all components of the branch sales model function as per design.
Maintain good professional relationships with recent and existing customers by frequent visits and calls along with grievance/complaints handling professionally to maintain a positive reputation for the business.
Ensure compliance with banking and NBFC rules, regulations and procedures.
Adherence of sales process and operational checklists daily.
Manage the branch business by identifying pipeline through quality sourcing.
Ensure optimum collection levels of the branch and relevant follow-up for bounces.
Responsible for maintaining required records (in soft / hard copy) as per requirements (Example: Cash Collection Register, Document movement register etc.)
Other Admin Responsibilities
Branch upkeep, maintenance,



hygiene and security
Office utility bills due clearance and maintain the petty cash management.
Renewal of vendor bills and rental agreements etc.

Desired Candidate Profile
Good interpersonal and communications skills in Local / Native language + Hindi & or English.
Open to extensive travelling (must have own vehicle and valid driving license)
Good stakeholder management skills
High on ownership and a can-do attitude.
Regular interactions with Cluster Business Heads / Zonal Head and other stakeholders (internal as well as external) to service the clients, broaden the business base and retention of existing business.
Branch and Team Handling experience will be an advantage.
Candidate Age up to 35 Years.

Position Reporting: This position reports to Cluster Business Head.

Educational Qualification: Any Graduate (10+2+3) & or Postgraduate.

Work Experience:
Minimum experience of 3 to 4 years in LAP - MSE, MSME and NBFC
Having Team handling experience will be an added advantage

Position Type: Full time on rolls chance

Extra benefits:
Attractive Performance Incentive
Travel Allowance
Insurance Coverage

📌 Branch Sales Manager Lap Sales Bikaner (India)
🏢 IREP Credit Capital
📍 India