Position: Retail Store Manager – Power Tools & Hand Tools

Company: BookMyParts Networks Pvt. Ltd.

Department: Retail Sales

Location: Ahmedabad

Position: Retail Store Manager

Experience: 3–7 Years in Retail Sales / Power Tools / Hardware / Electrical / Building Material Industry

About the Role

We are looking for an energetic and experienced Retail Store Manager to manage our Power Tools & Hand Tools retail store. The candidate will be responsible for achieving sales targets, managing the retail team, handling customers, maintaining inventory, and ensuring smooth day-to-day store operations.

Key Responsibilities

- Sales & Business Development

Achieve monthly, quarterly and annual store sales targets.

Drive walk-in sales and generate repeat customers.

Identify opportunities for upselling and cross-selling.

Promote Power Tools, Hand Tools and related products.

Develop relationships with contractors, technicians, dealers and professional users.

Monitor daily sales and take corrective action to achieve targets.

- Store Operations

Manage complete day-to-day operations of the retail store.

Ensure proper product display, merchandising and store presentation.

Maintain discipline and professional standards within the store.

Ensure smooth billing, invoicing and payment collection processes.

Coordinate with the management, purchase and accounts teams.

- Customer Handling

Provide excellent customer service and product guidance.

Understand customer requirements and recommend the right products.

Handle customer complaints and resolve issues professionally.





Build strong long-term relationships with customers.

- Product Knowledge

Maintain strong knowledge of Power Tools, Hand Tools, accessories and related products.

Understand product specifications, applications and competitive products.

Train sales staff on product features, benefits and applications.

Stay updated with new products and market trends.

- Team Management

Lead, motivate and manage the retail sales team.

Allocate daily responsibilities and monitor individual performance.

Conduct regular sales reviews and team meetings.

Train new employees and improve team product knowledge.

Ensure achievement of individual and store-level targets.

- Inventory Management

Monitor stock availability and fast-moving products.

Ensure proper stock arrangement and product identification.

Coordinate with the purchase team for stock replenishment.

Minimize stock discrepancies, damages and slow-moving inventory.

Conduct regular physical stock checks.

- Reporting & MIS

Prepare daily and monthly sales reports.

Track sales targets, achievement and conversion.

Monitor customer enquiries and follow-ups.

Report market feedback, competitor activities and customer requirements to management.





Maintain accurate store records and documentation.

Key Performance Indicators (KPIs)

Monthly Sales Target Achievement

Gross Margin / Profitability

Average Bill Value

Customer Conversion Rate

Repeat Customer Sales

Product / Category-wise Sales

Inventory Accuracy

Stock Turnover

Team Productivity

Customer Satisfaction

Candidate Profile

3–7 years of experience in retail sales or store management.

Experience in Power Tools, Hand Tools, Hardware, Electrical or similar industries will be preferred.

Strong communication and customer-handling skills.

Good leadership and team-management abilities.

Target-oriented and commercially driven.

Good knowledge of MS Excel and basic reporting.

Ability to understand product specifications and explain them to customers.

Strong negotiation and problem-solving skills.

Gujarati and Hindi communication is preferred; basic English is required.

What We Expect

Sales-oriented mindset

Strong leadership

Excellent customer service

Product knowledge

Team-building ability

Ownership of store performance

Ability to work under sales targets

Compensation

Salary: Market-competitive salary based on experience and capability.

Incentives: Performance-based sales incentives linked to achievement of store targets.

Career Opportunity The successful candidate will have an opportunity to grow with BookMyParts Networks Pvt. Ltd. and take responsibility for managing and expanding the company’s retail business.

📌 Retail Store Manager (Ahmedabad)
🏢 BookMyParts.com
📍 Ahmedabad