Company Description FIN'S AUTOMOBILE is an established automotive company headquartered in Martigues, France, at 16 Esplanade des Belges. The company focuses on delivering reliable automotive products and services to a diverse customer base. FIN'S AUTOMOBILE values customer satisfaction, operational efficiency, and qualified service standards.

Team members benefit from working in a structured environment that encourages learning about international automotive practices. The organization aims to build long-term relationships with customers through transparent, high-quality service.

Role Description The Representative role at FIN'S AUTOMOBILE is a full-time, on-site position based in India. The Representative is responsible for engaging with customers, understanding their automotive needs, and providing clear information on products, services, and pricing. Daily tasks include managing inquiries in person and by phone, coordinating with service and sales teams, maintaining accurate records of customer interactions, and supporting follow-up activities to ensure timely resolutions.

The role also involves assisting with basic administrative duties, preparing reports on customer feedback, and contributing to a positive, professional atmosphere in the workplace.



The Representative is expected to uphold company policies, support continuous improvement in customer service processes, and collaborate closely with colleagues across departments.

Qualifications

- Strong customer service and communication skills, with the ability to interact clearly and professionally in English and local languages.
- Basic knowledge of automotive products and services, or willingness to learn quickly about vehicle features and service processes.
- Organizational and administrative abilities, including record-keeping, data entry, and attention to detail in documentation.
- Problem-solving and interpersonal skills to handle customer concerns, resolve issues, and work collaboratively with internal teams.
- Comfort working on-site in a fast-paced environment, with reliability, punctuality, and a focus on meeting performance goals.
- Proficiency with common office software (such as email, spreadsheets, and customer databases) and readiness to adapt to internal systems.
- Prior experience in customer-facing roles, retail, or automotive industry is preferred but not mandatory.
- Minimum of a high school diploma; additional education in business, commerce, or related fields is an advantage.

📌 Representative (India)
🏢 FIN'S AUTOMOBILE
📍 India