About Phab

Phab is building a new-age protein snacking brand focused on making nutrition convenient, delicious and accessible. We are a fast-paced, growing organisation looking for energetic and customer-friendly professionals who can contribute to a positive workplace experience.

Role Overview

We are looking for a Receptionist / Front Desk Executive who will be the first point of contact for employees, visitors, candidates, vendors and other stakeholders visiting the office.

The ideal candidate should have a pleasant personality, excellent communication skills, a professional demeanour and strong organisational abilities.

Key Responsibilities

Front Desk & Visitor Management

- Manage the reception/front desk and ensure a welcoming experience for visitors.
- Greet and assist guests, candidates, clients and vendors professionally.
- Maintain visitor records and coordinate visitor access.
- Handle incoming calls and route them to the appropriate departments/persons.
- Receive and manage courier, postal and other office deliveries.
- Maintain records of incoming and outgoing couriers.

Office Administration
- Coordinate with housekeeping, security, maintenance and other facility vendors.
- Ensure the reception and common areas are maintained professionally.
- Monitor basic office supplies and coordinate replenishment with the Admin/HR team.
- Assist with meeting room bookings and meeting arrangements.
- Support internal events, employee engagement activities and office celebrations.
- Maintain basic administrative records and documentation.

Skills & Competencies




- Excellent verbal and written communication skills.
- Pleasant, confident and qualified personality.
- Strong interpersonal and people-handling skills.
- Good organisational and time-management abilities.
- Basic knowledge of MS Office / Google Workspace.
- Ability to multitask and manage multiple requests simultaneously.
- Skilled telephone etiquette.
- Attention to detail and a service-oriented approach.
- Ability to work in a fast-paced startup environment.

Qualification
- Graduate in any discipline preferred.
- Candidates with a diploma/certification in administration, hospitality or a related field may also be considered.

Experience 02 years of experience in:

- Front Desk / Reception
- Office Administration
- Hospitality
- Customer Service

Freshers with excellent communication skills and a professional personality may also be considered.

What We're Looking For

Someone who is

- Warm & welcoming – creates a great first impression.
- Well-presented & professional – represents Phab positively.
- Proactive – doesn't wait to be told what needs to be done.
- Organised – keeps things running smoothly.
- People-friendly – comfortable interacting with employees and external stakeholders.
- Energetic – thrives in a young, fast-paced work environment.

Why Join Phab?
- Be part of a rapidly growing D2C/protein nutrition brand.
- Work in a young, energetic and cooperative environment.
- Opportunity to take ownership and learn across HR & administration.
- Exposure to a fast-paced startup environment with diverse responsibilities.

📌 Receptionist / Front Desk Executive - Phab (Mumbai)
🏢 Hocco Industries
📍 Mumbai