End User Support (Telangana)

End User Support (Telangana)

16 Aug
|
Kyndryl
|
Telangana

16 Aug

Kyndryl

Telangana

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive workplace where your well-being is prioritized and your potential can thrive. The Role Responsibilities: Design, deploy, and maintain windows/Linux-based desktop environments for end-users. Configure and manage desktop applications, including office suites, email clients, web browsers, and productivity tools. Provide technical support to end-users for windows/Linux desktop-related issues.



Collaborate with other IT teams to integrate windows/Linux desktops with existing systems and infrastructure. Develop and maintain documentation for Winodws/Linux desktop configurations, policies, and procedures. Evaluate new technologies and tools to improve the windows/Linux desktop environment. Implement security best practices to ensure the integrity and confidentiality of windows/Linux desktop systems. Troubleshoot hardware and software issues on Windows/Linux desktops. Monitor ticket queues, prioritize incidents and requests, and ensure timely resolution and fulfillment according to defined SLAs. Maintain accurate records of all IT assets, including hardware, software, licenses, and peripherals. Coordinate with security teams to deploy patches, updates, and security configurations to Linux endpoints in a timely manner. Requirements: Bachelor's degree in computer science, Information Technology, or related field. Minimum of 3 to 5 years of experience in

📌 End User Support (Telangana)
🏢 Kyndryl
📍 Telangana

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