Associate Director - Program Management (Insurance)
Location: Jaipur
Experience: 15-20 Years
About the Role
Happiest Minds is looking for a highly experienced Associate Director - Program Management with a robust background in the Insurance domain and proven expertise in managing large-scale. NET application development, modernization, and digital transformation programs. The ideal candidate will lead strategic customer engagements, oversee multiple programs, ensure delivery excellence, drive business outcomes, and manage cross-functional teams across global delivery environments.
This role requires a strong blend of program leadership, customer relationship management, financial governance, delivery management, and technology understanding to successfully execute complex enterprise initiatives.
Key Responsibilities
Lead end-to-end delivery of multiple projects and programs for global customers. Define program governance frameworks, execution strategies, delivery roadmaps, and success metrics. Drive project planning, effort estimation, budgeting, forecasting,



and financial governance. Ensure timely, high-quality, and cost-effective delivery aligned with customer expectations and business objectives. Monitor program performance through KPIs, dashboards, periodic reviews, and governance meetings. Identify, assess, and mitigate program risks, dependencies, and issues across multiple workstreams. Build and manage strong customer relationships, serving as the primary escalation and engagement point. Collaborate with Engineering, QA, Product Management, Infrastructure, Business, and Operations teams to ensure seamless delivery. Drive workforce planning, resource allocation, utilization management, and talent development. Establish and maintain delivery excellence through process compliance, quality frameworks, and continuous improvement initiatives. Support pre-sales activities including solution reviews, effort estimation, proposal development, and Statement of Work (SOW

📌 Associate director (Uttar Pradesh)
🏢 Happiest Minds Technologies
📍 Uttar Pradesh