Job Title: Supervisor – Wellness Outlet
Location: 5* Hotel, Delhi
About the Role
We are seeking a confident, outgoing, and sales-oriented Supervisor to represent our wellness outlet inside a 5* Hotel in Delhi. This is a guest-facing role designed for individuals who enjoy meeting people, starting conversations, and converting interactions into revenue. The role combines hospitality, relationship-building, and direct sales in a premium hotel environment.
Key Responsibilities
Guest Engagement & Sales
Proactively approach and greet guests in the lobby with confidence and warmth Introduce guests to our wellness services, express therapies, and special offers Generate sales by converting walk-in guests through persuasive communication and relationship-building Upsell and cross-sell services based on guest needs, time availability, and preferences Maintain a robust presence in the lounge to maximize visibility and walk-in conversions Revenue Generation & Promotions




Consistently work towards daily and monthly sales targets Support cross-promotions with other outlets of the hotel to drive additional footfall Assist in executing in-lounge promotions, offers, and campaigns Capture guest interest efficiently Guest Experience & Brand Representation
Deliver a warm, premium, and professional guest experience at all times Act as the first point of contact and brand ambassador for the wellness outlet Address basic guest queries and escalate concerns to the Outlet Manager when required Ensure the outlet ambience, hygiene, and presentation meet high service standards Operational Support
Coordinate with therapists to ensure smooth guest flow Support appointment scheduling and service readiness Follow SOPs related to service standards, hygiene, and airport compliance Desired Profile
Strong people skills with confidence in initiating conversations with strangers Sales-driven mindset; experience in credit card sales, club memberships, retail sales, hospitality sales, beauty or wellness s

📌 Supervisor (Uttar Pradesh)
🏢 Zivaya Wellness
📍 Uttar Pradesh