Key Responsibilities

- Lead Qualification &
- Customer Engagement:

- Respond to inbound customer inquiries via chat, email, and calls.

- Identify potential customers and qualify leads for the sales team.

- Provide detailed product information and recommend suitable rental plans.

- Online Sales &

- Conversion:

- Engage with customers through online platforms to drive conversions.

- Assist in closing deals by addressing queries, offering solutions, and providing a seamless purchase experience.

- Follow up with interested customers to ensure order completion.

- CRM &

- Data Management:

- Maintain accurate records of customer interactions and inquiries in the CRM system.

- Track and analyze customer data to improve sales performance.

- Collaboration with Sales &

- Marketing Teams:

- Work closely with the sales team to ensure smooth handover of qualified leads.





- Provide insights to the marketing team on customer preferences and trends.

- Customer Relationship Management:

- Build and maintain long-term relationships with potential and existing customers.

- Ensure high customer satisfaction through prompt and qualified service.

Key Requirements

- Education: Bachelor's degree in Business, Marketing, or a related field.

- Experience: 1-3 years in online sales, pre-sales, telesales, or customer support.

- Skills:

- Excellent communication and persuasion skills.

- Strong understanding of e-commerce sales and online customer behavior.

- Experience with CRM tools and online sales platforms.

- Ability to multitask and work in a fast-paced environment.

Skills: crm,customer,inbound

📌 Presales Executive (Bengaluru)
🏢 Rentomojo
📍 Bengaluru