Company Description W&M; Design Studio is a craft-focused studio where every piece is born from wood and metal, balancing form and function with care. The team combines a deep understanding of individual client needs with innovation to bring unique design ideas to life. High-quality materials and meticulous craftsmanship are core values, guiding the creation of bespoke products for homes, commercial spaces, and beyond.

Inspired by both nature and art, W&M; designs express movement and character, aiming to create pieces that feel like personal works of art.

Role Description<

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W&M; Design Studios is looking for a hands-on Operations Manager to take ownership of the complete execution cycle of our furniture orders — from production planning and material readiness to quality, dispatch and installation.

This is not a desk-only managerial role. We are looking for someone who is comfortable working closely with the factory floor, supervisors, vendors and design team to ensure that every order is executed on time, to specification and to W&M;'s quality standards.

Key Responsibilities

Take complete ownership of order execution from approved drawing to final installation.

Prepare and monitor daily, weekly and monthly production schedules.

Coordinate and manage the existing Production, Purchase, Data/Planning and Installation Supervisors.

Track every live order against its committed delivery date.

Ensure drawings, materials, hardware and approvals are available before production.

Identify production bottlenecks and resolve delays proactively.

Monitor manpower allocation and improve shop-floor productivity.

Introduce stage-wise quality checks and reduce rework/rejection.

Coordinate with the Designer to ensure production drawings and specifications are clear.





Coordinate material requirements with Purchase and maintain better inventory/consumption control.

Plan dispatch and installation according to project commitments.

Conduct regular production review meetings and maintain a clear order-status MIS.

Control wastage, unnecessary overtime, rework and operational inefficiencies.

Report directly to Management with explicit status, problems and action plans.

What We Are Looking For

Must Have

5–8+ years of experience in furniture manufacturing, interiors, modular furniture, woodworking or similar production operations.

Strong experience in factory/production planning and team coordination.

Ability to understand furniture drawings, BOQs and specifications.

Experience managing supervisors, workers, contractors and vendors.

Strong planning, follow-up and problem-solving ability.

Good working knowledge of Excel/MIS and production tracking.

Strong ownership and accountability for deadlines.

Preferred

Experience in custom/premium furniture manufacturing.

Knowledge of carpentry, polishing, upholstery, hardware and finishing processes.

Experience implementing SOPs, QC checkpoints, production dashboards or 5S.

Ability to improve productivity and reduce material wastage/rework.

How Success Will Be Measured The Operations Manager will be expected to improve:

On-time order completion





Production planning and schedule adherence

Material readiness

Labour productivity

Quality and reduction in rework

Coordination between departments

Dispatch and installation timelines

Management visibility through accurate MIS The Person We Want

We are looking for an execution-focused problem solver, not simply someone who delegates work.

The right candidate should be able to walk onto the factory floor, understand what is delayed and why, coordinate the responsible teams, take corrective action and ensure the order reaches the customer as committed.

If you believe in ownership, discipline, craftsmanship and getting things done, we'd like to hear from you.

Qualifications

- Operational management skills, including workflow optimization, process improvement, and day-to-day oversight of studio or workshop activities.
- Project coordination skills, such as scheduling, timeline tracking, resource allocation, and cross-team communication.
- Experience with supply chain and inventory management, including vendor coordination, material procurement, and stock control.
- Quality assurance and compliance skills, with the ability to maintain standards in craftsmanship, safety, and documentation.
- Strong organizational, analytical, and problem-solving abilities, with attention to detail and follow-through.
- Effective communication and interpersonal skills, with the capacity to collaborate with creative, technical, and client-facing teams.
- Experience in design, furniture, fabrication, or related craft-based industries is highly beneficial.
- Bachelor’s degree in Operations Management, Business, Design Management, or a related field, or equivalent practical experience.

📌 Operations Manager (Kolkata)
🏢 Wu0026M Design Studio
📍 Kolkata