Job Title: International voice support – Customer Support

Job Type: Full-Time

Industry: BPO / Customer Support

Hiring Drive: 14th August

Venue: Our Salt Lake Office, Kolkata (Work from Office)

Job Summary: We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.

Key Responsibilities

- Engage with international customers via calls/chats/emails

- Provide accurate information and resolve queries professionally

- Promote products, services, and special offers

- Deliver exceptional customer experience while meeting targets

- Work efficiently in a fast-paced environment with rotational shifts and night shift

Requirements





- Graduate in any discipline.

- Graduate Freshers are eligible only

- Undergraduate / 12th pass are not eligible
- Excellent spoken English and communication skills.

- Positive listening and interpersonal skills.

- Basic computer knowledge.

- Customer-service-oriented approach.

- Willingness to work in rotational/night shifts.

- Comfortable with 2 rotational weekly offs.

- Immediate joiners are preferred.

Benefits

- CTC: ₹2.55 LPA

- In-Hand Salary: ₹16,500 – ₹17,000 per month

- Night Shift Allowance: ₹3,000 per month

Working Schedule

- 5 Days Working

- 2 Rotational Weekly Offs

- Rotational & Night Shifts

📌 MNC Hiring Graduate Freshers- Customer Support (Kolkata)
🏢 2COMs
📍 Kolkata