Role Purpose

The Mobilizer will identify, counsel and enrol eligible candidates in NIIT Foundation’s skill-development programmes. The role involves community outreach, awareness campaigns, relationship-building, candidate verification and follow-up to support enrolment, attendance, course completion and placement outcomes.

Key Responsibilities

Community Mobilization

- Identify potential learners from the target communities and beneficiary groups.

- Conduct field visits, household outreach, community meetings and awareness sessions.

- Explain available courses, eligibility requirements, training schedules, certification and employment opportunities.

- Distribute approved communication material and promote programmes through appropriate online and offline channels.

- Organise mobilization camps, counselling sessions and enrolment drives.

- Ensure that information shared with candidates is accurate and does not create unrealistic expectations about jobs, salaries or perks.

Stakeholder Engagement

- Build relationships with community leaders, educational institutions, NGOs, youth groups, government bodies and other local stakeholders.

- Establish referral networks to generate a sustainable pool of eligible candidates.

- Coordinate with placement and industry partners to understand local employment opportunities.

- Represent NIIT Foundation professionally at community and stakeholder events.

- Maintain regular communication with referral partners and provide appropriate programme updates.

Candidate Counselling and Enrolment

- Counsel candidates and, where appropriate, their parents or guardians about the programme and career pathways.

- Assess candidates’ interests, eligibility, availability and willingness to complete the training.

- Support candidates in selecting suitable courses aligned with their aptitude and career goals.

- Collect and verify documents required for registration and enrolment.

- Ensure that enrolment forms and supporting records are complete and accurate.

- Obtain required consent before collecting, storing or sharing personal information.

- Maintain the confidentiality and security of candidate data and documents.

Learner Follow-up and Retention





- Follow up with enrolled candidates before the commencement of training.

- Track attendance during the initial and critical stages of the course.

- Contact absent or at-risk learners and understand the reasons for disengagement.

- Work with trainers, counsellors and centre staff to resolve barriers affecting attendance or course completion.

- Conduct home visits or counselling interventions when appropriate and authorised.

- Encourage learners to participate in assessments, certification, interviews and placement activities.

- Support post-placement follow-up and retention initiatives when required.

Reporting and Documentation

- Maintain daily records of outreach activities, leads, counselling, enrolments and follow-ups.

- Update candidate information accurately in prescribed systems, trackers or management-information platforms.

- Submit daily, weekly and monthly mobilization reports within defined timelines.

- Maintain evidence of field activities, events and stakeholder engagement.

- Track the conversion of leads into enrolments and course commencements.

- Protect beneficiary information and use it only for authorised programme purposes.

Coordination

- Coordinate with trainers, placement officers, centre staff and project teams to align mobilization with batch requirements.

- Share candidate profiles and expected enrolment numbers with the centre team.

- Participate in review meetings and provide updates on achievements, challenges and local trends.

- Support induction, orientation and batch-launch activities.

- Inform supervisors promptly about concerns that may affect enrolment targets or programme quality.

Key Performance Indicators

- Number of eligible leads generated.

- Lead-to-enrolment conversion rate.

- Achievement of batch and enrolment targets.





- Candidate attendance on the first day and during the initial training period.

- Learner retention and course-completion rates.

- Accuracy and completeness of candidate documentation.

- Quality and diversity of referral partnerships.

- Timeliness and accuracy of reports.

- Compliance with ethical mobilization and data-protection requirements.

Educational Qualifications

- Graduate in Social Work, Sociology, Community Development, Education, Business Administration or a related discipline is preferred.

- Candidates with a relevant diploma or Class XII qualification and strong community-mobilization experience may also be considered.

Experience

- One to three years of experience in community mobilization, admissions, counselling, field sales, social development or skill-development programmes.

- Experience working with youth and underserved communities is desirable.

- Familiarity with local educational institutions, community networks and employment opportunities will be an advantage.

Required Skills

- Strong community outreach and relationship-building skills.

- Effective counselling, persuasion and interpersonal abilities.

- Clear verbal communication in Hindi and the local language; basic English proficiency is desirable.

- Ability to explain programmes clearly to candidates and their families.

- Basic proficiency in smartphones, Microsoft Office, online forms and digital reporting tools.

- Good documentation, record-management and follow-up skills.

- Ability to work independently in the field and collaborate with centre teams.

- Familiarity with the local area and willingness to travel extensively within the assigned geography.

Behavioural Competencies

- Ethical, transparent and respectful in dealing with candidates.

- Empathetic and sensitive to socioeconomic and cultural differences.

- Target-oriented without compromising candidate suitability or programme integrity.

- Proactive, organised and accountable.

- Patient and persistent in candidate follow-up.

- Committed to inclusion, equal opportunity and safeguarding.

- Able to handle rejection, changing field conditions and competing priorities constructively.

📌 Mobilizer (Jaunpur)
🏢 Niit Foundation
📍 Jaunpur