Role Overview :

Deep understanding of the Microsoft Dynamics AX/D365 platform and possess skills to architect solutions that deliver results for our clients.

Responsibilities :

- Interface with customer project stakeholders to elicit business and functional requirements.
- Function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization, and data integrity.
- Develop functional specification designs including definition of functional requirements and business scenarios.
- Drive the effective transition of requirements to delivery and development consultants, ensuring a explicit and complete understanding of the requirements for a successful delivery to end customer.
- Participate and/or lead quality management reviews including designs, prototypes, and other stages of a project to ensure requirements are fulfilled.
- Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience.




- Ability to take Functional leadership in one specific product or area of business processes.
- Own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases.
- Drive the communication with the customer to ensure the customer has confidence on problem resolution.
- Define and understand the customer issue by creating adequate reproduction scenarios.
- Research, troubleshoot, develop, and implement a workaround (if needed) and gain agreement from customer on problem resolving.
- Act as the L2/L3 (Level-2/Level-3) support to solve the customer issue.
- Collaborate with cross-group peers both proactively and reactively.

Proficiency in multiple business processes:

- Procure-to-Pay
- Order-to-Cash

3.

General

Ledger

4.

Fixed Asset

Management

- Budgeting
- Grants and Awards

📌 Microsoft Dynamics Finance Consultant (India)
🏢 Techaivv Technologies
📍 India