Description To be focal to impacting various facets of Area terminal & inland operations.

To be accountable for all data ownership in the Area and drive decisions basis analytics.

To pivot market facing discussions externally.

The role is critical for departmental stakeholder management and in enabling decision making & driving negotiations

Responsibilities

- This is a pivotal role in Area India operations that will own and lead several departmental decisions. The incumbent is expected to be agile and extremely motivated with understanding information and making impactful interventions.

- Cost analysis and cost reduction –

enable internal negotiations towards the same. Appropriate internal navigation to take calls with the Area interest in focus.

- Pivot external stakeholder relations with CSLA / Customs /

Port authorities / terminals / inland suppliers. Be a key stakeholder is representation across forums.

- Workstream enablers – Inland operations & Equipment. To be the chief influencer in driving the workstreams in line with our long-term strategy.

- Data ownership & analytics

- Decision making to drive Port operation KPIs of scheduled reliability

- Operational data ownership & analytics. Accountability of all relevant dashboards and relevant metrics

Team Management

- Create an inspiring team environment with an open communication culture

- Set clear team and individual KPI’s goals

- Motivate and lead the team to achieve most efficient and timely delivery.

- Set up internal timely meetings for project kick-offs, creative reviews,

and team checkpoints





- Plan and assist to design developmental paths for the team

Competencies & Values:

- Communication/Organization Skills

- Communicative and ability to take initiative

- Professional ability to interact with other functions

- Strong networker

- Interest in a Global Career

- Project Management experience

- Systematic and effective way of working

- Familiar with business operations and demonstrate excellent leadership skills

- Outstanding research and analytical abilities

- Project management skills

- Creativity and resourcefulness: Ability to develop and execute project plans and engagement campaigns in innovative ways, problem solver

Mandatory: Request you to please provide answers to the questions below as part of the shortlisting process.

(kindly attach your responses along with your resume).

- Give 2 examples of critical data driven interventions which you have taken in the last 2 years.

- What according to you are the top 3 KPI’s one needs to assess to drive success in this role. Why?

- What is your motivation to do this role.

Qualifications

- University degree or equivalent

- Minimum 15 years’ experience in a commercial role, preferably in the maritime sector

- Excellent communication skills

- Comprehensive knowledge of FIS and other HL systems

- Working knowledge of MS Office

- Result driven team player with a proactive attitude

- Ability to work under pressure

- Goal and deadline driven

- Good time management skills

- Receptive and be able to grasp new ideas and self-motivation for personal development

📌 Manager - Area Operations (Mumbai)
🏢 Hapag Lloyd
📍 Mumbai