Vice President – Delivery Portfolio Scope: USD $100 M+ Delivery Portfolio Location: Chennai Position Overview The Vice President of Delivery is a senior executive accountable for end-to-end delivery performance, quality, and P&L; across multiple practice areas. Managing a global delivery portfolio exceeding USD $100 M, this leader will drive revenue growth, customer satisfaction (CSAT/NPS), utilization, and margin optimization. Partnering closely with Practice Heads, Account Managers, and Regional Leadership, the VP will translate business strategy into predictable execution while serving as the primary escalation point for delivery governance, risk management, and client engagements. Key Responsibilities1. Delivery Leadership & Operational Excellence Cross-Practice Ownership: Own end-to-end delivery outcomes across assigned practices, enforcing consistent delivery standards, methodologies, and governance. Predictable Execution: Implement robust governance frameworks (RAID logs, stage-gate reviews, escalation protocols) to ensure predictable,
scalable execution and remediate at-risk accounts. Metrics & Margins: Directly monitor and optimize key delivery metrics, including utilization, realization, SLA adherence, gross margins, CSAT/NPS, and quality. Executive Sponsorship: Act as delivery sponsor on large strategic engagements; sign off on solutioning, staffing, and delivery feasibility before deal completion. Portfolio & Revenue Growth: Grow a $100 M+ delivery portfolio by partnering with Sales and Account leaders to drive expansion, upsell, and cross-sell opportunities within existing accounts.2. Technology & Innovation AI & Automation Integration: Drive the adoption of AI-augmented delivery, automation, and up-to-date engineering practices to expand margins and improve client outcomes. Delivery Platforms: Sponsor platform and tooling investments to scale delivery capacity without linear headcount expansion. Continuous Improvement: Institutionalize standard delivery pro
📌 Vp-global Delivery Head (India)
🏢 Leading
📍 India