Key Responsibilities

Provide first-level IT support for hardware, software and network related issues
Assist in system maintenance, installations and routine IT troubleshooting
Support network connectivity issues and escalate complex problems as required
Maintain IT asset records and assist in basic inventory management
Support installation and maintenance of business software and applications
Assist the IT Manager in implementing IT policies and security practices
Respond promptly to employee IT helpdesk requests across branch offices
Maintain documentation of recurring issues and resolutions for future reference

Requirements

Graduate/Diploma in IT, Computer Science or related field
1 to 2 years of experience in IT support or system administration
Basic knowledge of networking,



hardware troubleshooting and software installation
Good communication and problem-solving skills
Willingness to support multiple branch locations as required
Strong sense of ownership, integrity and accountability towards assigned responsibilities
Ability to work both independently and collaboratively within a team-oriented setting
Good time management skills with the ability to handle multiple priorities effectively

Key Skills Required

it support
system maintenance
network troubleshooting
helpdesk support
software installation
hardware troubleshooting

📌 IT Executive (Prayagraj)
🏢 Giri Consultancy
📍 Prayagraj