Key Responsibilities

- Provide first-level IT support for hardware, software and network related issues
- Assist in system maintenance, installations and routine IT troubleshooting
- Support network connectivity issues and escalate complex problems as required
- Maintain IT asset records and assist in basic inventory management
- Support installation and maintenance of business software and applications
- Assist the IT Manager in implementing IT policies and security practices
- Respond promptly to employee IT helpdesk requests across branch offices
- Maintain documentation of recurring issues and resolutions for future reference

Requirements

- Graduate/Diploma in IT, Computer Science or related field
- 1 to 2 years of experience in IT support or system administration
- Basic knowledge of networking,



hardware troubleshooting and software installation
- Good communication and problem-solving skills
- Willingness to support multiple branch locations as required
- Robust sense of ownership, integrity and accountability towards assigned responsibilities
- Ability to work both independently and collaboratively within a team-oriented environment
- Good time management skills with the ability to handle multiple priorities effectively

Key Skills Required

- it support
- system maintenance
- network troubleshooting
- helpdesk support
- software installation
- hardware troubleshooting

📌 IT Executive (Prayagraj)
🏢 Giri Consultancy
📍 Prayagraj