Head of Revenue Growth (Mumbai)

Head of Revenue Growth (Mumbai)

16 Aug
|
Docterz
|
Mumbai

16 Aug

Docterz

Mumbai

- Head of Revenue Growth

Company: Docterz Health-Tech Labs

Preferred: Candidates based in Mumbai only.

Employment Type: Full time | Work from Office

Reporting To: Founder

Role Overview

Docterz Health-Tech Labs is looking for a Head of Revenue Growth to maximise revenue from the demand, customer base, and doctor networks already available to the company.

Unlike a conventional Sales Head role that primarily focuses on new customer acquisition, this role will own three key revenue engines:

Inbound Leads

Customer References & Referrals

Upselling & Cross-selling to Existing Customers The person will operate almost like the owner of a revenue business within Docterz, with end-to-end responsibility for identifying, building, and scaling revenue opportunities.

Key Responsibilities

1. Inbound Revenue

Own and maximise all non-paid inbound opportunities, including:

Website enquiries

Organic enquiries

Direct enquiries

WhatsApp enquiries

Referral-generated enquiries

Other inbound sources

Improve the complete revenue funnel:

Enquiry → Qualification → Demo → Closure → Collection

Ensure high-intent inbound leads receive rapid, consistent, and high-quality follow-up to maximise conversion.

2. Existing Customer Revenue

Build a systematic revenue expansion engine across the existing Docterz customer base.

Identify and drive opportunities for:

Plan upgrades

Long-term subscriptions

Additional doctors/users

Additional clinic locations

WhatsApp products

Pharmacy

IPD

Patient engagement products

Recent modules and future products

Develop customer segmentation and targeted upselling campaigns rather than relying solely on ad-hoc selling.

3. References & Referrals

Build a structured and scalable doctor referral engine.





Identify promoters and highly engaged customers.

Generate doctor references systematically.

Design and execute referral programmes.

Track the complete Referral → Demo → Closure journey.

Develop mechanisms that make referrals a predictable and scalable acquisition channel.

4. Revenue Analytics & Reporting

Build and maintain dashboards to track:

Revenue by source

Inbound conversion rates

Existing-customer expansion revenue

Referral revenue

Renewal rates

Churn

ARPU

Revenue per customer

Upsell penetration

Collection performance

Use data and insights to identify revenue gaps, improve conversion, and continuously optimise revenue-generation strategies.

What We Are Looking For

7–12+ years of experience across sales, revenue, customer growth, or business development.

Proven experience owning revenue outcomes, rather than merely managing activities.

Experience in SaaS, EdTech, FinTech, or HealthTech is preferred.

Experience in monetising and expanding an existing customer base is highly desirable.

Strong analytical, data-driven, and experimentation mindset.

Comfortable building and scaling processes from scratch.

Strong people-management and leadership skills.

Entrepreneurial, highly hands-on, and execution-oriented.

Ability to work closely with founders and cross-functional teams to drive business growth.

Success in This Role The fundamental question this person will own is:

How much more revenue can Docterz generate from the demand, customers, and doctor relationships that already exist?

The ideal candidate will turn existing demand and customer relationships into predictable, scalable, and sustainable revenue growth.

How to Apply

Interested candidates can share their updated resume at [email protected] or contact 73043 28027.

📌 Head of Revenue Growth (Mumbai)
🏢 Docterz
📍 Mumbai

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